Imported Wines in India – Focus on Volumes Killing Quality (Part 1 of 2)

Re-plugging the first part of my LinkedIn article here on the state of imported wines in India and the role of every stakeholder in its current form. 


Many who follow the Indian wine industry or are a part of it, often talk about various challenges that are restricting its potential. Most of them are well-known and have been debated and discussed endlessly since the imported wine sector started to take shape. But here we are, almost a decade and half later, still continuing with the same old narrative of how high taxes, stigma towards alcohol consumption and lack of knowledge are impeding its growth. While these are and will remain valid reasons, there are other significant factors which need closer scrutiny too – more so when we talk about quality wines. Let’s not forget, it is the growth of quality wines which is the real measure of a country’s progress towards a healthy wine culture.

In current market conditions, the most important factor which is hampering the expansion of quality wine consumption is a consistent focus on volume business (with some exceptions, which I’ve discussed later) at the expense of mid and higher end of the market. This is the singular reason why outlook for quality wines in India seems rather bleak for the foreseeable future.

What are volume & quality wines? 

Before we proceed, let me briefly and simplistically explain for the layman what I mean by quality and volume wines in terms of monetary value and in the Indian context. Any wine which is imported at a CIF cost between 1200 – 2200 Rupees (roughly 18 to 33 USD) per case of 12 750 ml bottles falls under volume brands (low-end, cheap, plonk are the other ways of describing these wines). These are mostly sold as super-economy (other name of cheap) labels at retail stores and served as high volume labels at on-trade locations (mostly banquets and as ‘competitively priced’ by-the-glass).

Quality wines, on the other hand, naturally come for a price – anything above Rs. 6500 (100 USD approx.) per case CIF can be placed in this category, although there are different price brackets in this segment depending on demand and quality classification.

The primary indicators 

If one carefully analyzes the growth of wine brands in India for the last five years, it is evident that the lower end of the category has grown the most. A further drilling down will also reveal how some countries/regions have grabbed the majority of this growth pie. Australia, Chile, Argentina and Spain are the most prominent ones in this list, and in spite of their geographical differences, there is one common link – all of them send the biggest shipments of volume wines to India. Almost all importers (barring a very few) have one or more such brand(s) in their portfolio, and in some cases, these labels have become the unofficial flagship offerings of the businesses.

Logically, economy options are always going to be top sellers in a price-sensitive market like India but it is the focus on this category that should worry quality wine producers from across the world, both that are already present in the country and those planning an entry.

Although each category of wines serve a particular price requirement of the market and cannot be compared as genuine peers but both have their respective, and often unique growth opportunities. A simple analysis of sales trends suggests a different story though – that the lower end of the market has grown disproportionately, while the growth of mid/higher tier has remained stagnant at best.

"When the top-line generation is pushed through a greater emphasis on volume achievement, the focus on this segment becomes much more relevant, as in the case of large importers"

So what explains the emphasis on the volume segment? At the crux of it lies the impact on top-line, liquidity flow and in many cases, profit margins of a business. Higher volumes add to the top-line while better margins add to the profitability and a fast moving inventory keeps the cash flow dynamic. When the top-line generation is pushed through a greater emphasis on volume achievement, the focus on this segment becomes much more relevant, as in the case of large importers.

Let’s take two New World brands as a case study, using last three years’ sales data. One is a mass-distributed label solely targeted towards banquet listings, cheap by-the-glass offering and as an entry-level brand in retail shops, while the other a popular quality wine from the same country with high brand value world over. Looking at their performance gives us a fair indication of how most quality wines are faring vis-a-vis mass distributed wines.

How did the low-priced wine achieve such success in the face of stiff competition from well-established brands like the ubiquitous Jacob’s Creek? And why did brand ‘Y’ lag behind and was not able to ‘stay afloat’? The answer lies in my earlier mention of FOCUS – that’s what the chart above represents in a nutshell. Does that mean that with the right focus, brand ‘Y’ could have also performed well? In all probability yes, provided the right promotional strategies were in place, in addition to maintaining a sales ecosystem which balances volume generation with quality focus.

Let’s look at another example by taking into account wines from different parts of the world. For simplicity and broadness sake, the charts below represent styles rather than actual brands.

There are plenty of similar examples in the Indian wine industry which tell us how a business’s emphasis on growing volumes often comes at the cost of compromising with quality. The problem is exacerbated with the number of volume brands an importer represents as the development of quality labels is likely to attract less importance against the attention towards increasing volumes by selling more economy brands.

It is important to mention here though that not all importers and distributors are in this volume game. Some have chosen to maintain a fine balance, and a handful have even focused on quality wines thereby creating a niche for themselves.

In one of my earlier posts, I discussed how the retail sector is poised to become one of the main drivers of wine business in India. As predicted, the segment is on the upmove, but the question remains if the quality segment can benefit from the rise of off-trade business in the country. The trends and strategies adopted by the players at the moment suggest otherwise. Although it may be too early to predict but the lack of right promotional campaigns and pricing strategies suggest that the volume brands are going to be the biggest beneficiaries in the standalone retail sector as well. These, in a way, will eventually turn out to be India’s own supermarket labels.

Other key indicators 

Apart from sales performance, what are the other indicators which suggest that quality wine business is facing consistent challenges in finding a firm foothold in the country? The answers may lie in the following facts:

  • Limited use of genuine data analytics and relevant market penetration tools in terms of tracking brand performance. The normal industry convention is to use sales and stock depletion numbers as a benchmark of performance but wineries will be well placed to supplement sales tracking with close monitoring of marketing plans, implementation of growth strategies and most importantly, ensure effective allocation of budgets
  • Lack of brand-specific and general wine training across channels as part of a larger promotional strategy, which has a direct impact on sales
  • Limited and often ineffective promotional campaigns involving quality wines – a common one being the much clichéd wine dinners, which hardly does anything to increase sales and long term brand value, as established by records.

Implications 

"Apart from the prospect of commoditizing a lifestyle beverage, focus on volume also puts the future of quality wines at risk"

The effect of fast growth of volume wines is not hard to comprehend in an evolving market like India. Apart from the prospect of commoditizing a lifestyle beverage, it also puts the future of quality wines at risk. This is further compounded when, apart from the importer, another major stakeholder, i.e. the hospitality industry, plays a defining role in this quality vs. volume game. I have seen many wine lists across the country, including of 5 star properties, where economy wines not only occupy vital space in the portfolio but are also actively promoted – often at the expense of quality wines.

While such an approach is purely attributed to business reasons, top hotel brands must realize that this strategy is detrimental to their overall high standard of service offerings and is likely to be unsustainable in the long run.

Conclusion 

"It is in the larger interest of the industry and all its significant players to create a fine balance where quality is not compromised"

India offers a host of opportunities for wines of every price and quality category, considering the sheer size of the potential market. While volume wines and the economy segment are expected to continue as the main drivers of the business, it is in the larger interest of the industry and all its significant players to create a fine balance where quality is not compromised. Other growing wine markets around us like China (although paradoxically), have proven that quality can coexist with scale.

No one expects India to be a fine wine market at this stage, or even in a decade or two from now, but we should also not be labelled as a destination for cheap, mass-produced wines. A market growing at 20% annually can surely ensure that.


The second part of this article will deal with what quality wine producers can do to ensure that their business objectives remain secured in India.

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LinkedIn Post 1: The Drivers of Modern Wine Industry

Those active on LinkedIN may know that the professional networking site has just launched an article/blog publishing platform for some of its millions of users. The idea is to allow the members to make the most of targeted reach to fellow professionals and industry watchers.

As an active user of LinkedIN, I wanted to take advantage of this new feature and share my thoughts about a very interesting subject which I’ve been contemplating writing about (actually for this site, as I’ve been doing since 2008). So, I did end up writing on LI’s publisher and as expected, the response has been good. I am reproducing it here for the benefit of readers of this site. (See original)

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The wine industry and its functioning as we know today – dynamic and extremely progressive, is a far cry from a confined and traditional affair about two decades ago. While globalization has played a vital role, increased consumer awareness and a corresponding demand for more refined products and services, is at the crux of this dramatic transformation within a relatively short period of time. This demand, in turn, has given rise to various organisations and ideas which have helped shape up the contemporary trade and enhance its global appeal. In fact, wine’s rising popularity around the globe, especially in the last decade, wouldn’t have been possible without these innovative brands and smart individuals behind them. In a sense they represent the building blocks of the modern wine world.

Wine’s fascinating turnaround story is often measured by its commercial success worldwide, which is reflective in the stories we mostly come across in the media – like this recent one about most powerful wine brands. But in spite of economics being the ultimate yardstick of wine’s increasing footprint, the industry owes a great deal to the actual drivers of the contemporary business. The list below mentions the most notable of these brands, with an international presence and irrespective of their commercial prowess.
1.) Technology: Most of these are young companies which followed the start-up route during the wine boom of the late nineties and the first decade of this century. They have not only acted as vital connectors of information highways of the wine world but also simplified the way we gather information.

  • CellarTracker: Those who use/follow CT swear by it, and why wouldn’t they? A one of its kind cellar management tool, it is the largest and most credible platform for serious wine lovers with an enviable database of tasting notes, wine reviews and recommendations. Eric LeVine‘s gift to the wine world is an invaluable one and will remain so for a long time to come.
  • Wine-Searcher.com: If there is one organization which has brought transparency and accountability to the online wine trade, it undoubtedly has to be Wine- Searcher.com. Since its inception in 1999 in London (later moved to New Zealand), the company has gone through a dramatic transformation – both as a wine search engine, which remains its USP, and in its latest avatar as a wine news and information site. I had the good fortune of being a part of Wine-Searcher’s wine team and witness its raw ability to empower the wine consumer. Its strength lies in the amount of data it has accumulated over the years, and more importantly the ingenious way the data is integrated to fuel its search engine software.
  • Social & professional networking sites: With the advent of web 2.0 and the corresponding rise of social media, it seems there is no limit to how much wine information is now available online, most of which is dynamic and real time. Today’s vibrant wine ecosystem is unimaginable without Facebook Likes & shares, Twitter’s witty one liners, LinkedIn’s professional inputs or Instagram’s creative photo sharing.
  • Apps, apps & more apps (more the merrier!): With the increase of tech-savvy wine consumers, social media engagement and usage of mobile devices, it is but natural that so many mobile apps have flooded the market of late. They offer a host of features, ranging from label scanning for tasting notes and ratings, to those which let you sift through restaurant wine lists remotely, plus many many more.

2.) R&D, education & training: This sector of the industry is probably the most vital considering the scope and opportunities of spreading knowledge and information, particularly in young and upcoming wine cultures. A case in point is this short video about China’s rise as a major wine market (note that education is the most common keyword here).

  • WSET: The Wine & Spirits Education Trust is at the forefront of wine education in the world. Whether it is basic wine knowledge or specialist qualifications, WSET’s contribution in spreading awareness about wine remains unparalleled.
  • Court of Master Sommeliers: The hospitality industry provides a major source of wine consumption and enjoyment around the world and therefore it is of utmost importance that a trained manpower is available to fulfill this requirement. CMS offers major industry-recognized sommelier certifications, including the holy grail that is Master Sommelier.
  • Other wine education providers: While there are many institutes around the world offering wide ranging courses; from wine production to marketing, there are some which have carved a niche for themselves. The likes of Roseworthy (University of Adelaide) and UC Davis stand out for their quality of wine production courses, whereas BEM Bordeaux has emerged as a chosen destination for business related studies.
  • AWRI: A pioneer in R&D field, the Australian Wine Research Institute’s repertoire of ground-breaking research, especially in wine production, has helped producers around the world to overcome many challenges in the vineyard and winery, resulting in creation of more refined products. Whether it is advanced vineyard management, improving vine health, clonal research, sustainability innovations, simplifying wine microbiology, demystifying wine ageing, important studies on wine closures or valuable research on market behavior and consumer preferences, this organization’s list of research work has made it indispensable to the wine industry.

Then there are organizations like Wine Intelligence and IWSR (International Wine & Spirit Research) who excel in keeping track of market sentiments through specialized studies which include a range of market insights, trends and consumer behaviors, among others.

3.) The marketplace:With rapidly changing business dynamics and fierce competition among brands to capture new markets, there has been a revolution of sorts in how wine is sold today. While brick and mortar outlets still exist, their monopoly has steadily declined and replaced by numerous other ways consumers are able to source wine today.

  • Liv-Ex: Although not a place where you can directly buy wine, it makes to this list solely on the basis of the unique proposition it brings to the fine wine market. It is like the wine world’s stock market, where wines are traded online and over phone and valued against Liv-Ex’s large data of historical and current wine prices. Those with a stake in the fine wine market or wish to have their fingers on the pulse of the market, consider it as an invaluable resource.
  • Online wine stores: Wine e-commerce is big business today and with technology playing a big role in the promotion of the beverage, it is hardly surprising that they have mushroomed all over the world and catering to a big chunk of the market.
  • Futures market: Buying/selling wines as futures is not a new phenomenon but in today’s wine economy it has gained added significance owing to a renewed focus on premium wines and a healthy perception of them being good source of alternative investment. No wonder, the futures/en primeur market is seen as a barometer of a country’s fine wine potential.
  • Auction market: Those who followed the wine boom of the last five years which unfolded in the east, especially in Hong Kong, Singapore and mainland China, realize the importance of the auction market in generating a wave of interest and passion about the beverage. One may argue that this form of trading is super niche and hence has limited reach but the buzz which accompanies fine wine auctions is enough to make this form of trading a significant player in today’s wine economy.

4.) Critics, writers and domain experts: The contemporary wine world owes a lot to these individuals for spreading their wisdom and knowledge about wines and who positively influence our thoughts/opinions about the beverage. Whether it is an acclaimed writer, a prolific blogger or a mass-followed taster and critic, they have deep understanding about the subject and the dynamics of our industry. Thanks to their efforts, coupled with opening of new channels of communication, wine’s appreciation is on a steady rise worldwide. (The list of such personalities is too long to be included here).

5.) Sommeliers: The new breed of sommeliers are not just traditional wine servers – they are the new-age ambassadors of wine wielding enormous clout in the trade, a reason the hospitality industry lays a lot of emphasis in hiring top sommeliers to run their wine programs.

6.) The wine media: Last but not the least, how can our vinous thirst be quenched without the regular supply of news, views and analysis about virtually everything happening around the wine world? In spite of alternative sources of information (read social media) making inroads in the wine ecosystem, a vibrant mainstream wine media is still, and will remain, the primary source information.

Cheers,

Niladri